At the it&t business Future Talk in May, Tilia Stingl de Vasconcelos Guedes, Academic Expert and Project Leader in the Digital Economy Study Programs, spoke with high-profile industry representatives about business software in transition.
In conversation with moderator Michaela Ortis, Markus Haller (Asseco Solutions) and Oliver Hoffmann (Kumavision), Tilia Stingl de Vasconcelos Guedes discusses the major changes in existing technologies (keywords: artificial intelligence, large language models) and guidance for the use of business software – especially for small and medium-sized enterprises (SMEs).
In order to master these challenges, companies need to fundamentally rethink their processes. Automating an existing bad process does not make it better. Instead, the process becomes “scaled worse”. With the increasing importance of AI-supported systems, the issue of scaling becomes even more urgent. Even with large language models (Chat-GPT, Copilot, Bard, etc.), scaling is both a blessing and a curse.
To ensure that future communication between “man and machine” runs as smoothly as possible, an intensive exchange between participating people is necessary. This is the only way to enable AI systems to evaluate effectively and deliver the desired results. Ultimately, humans must provide the necessary control and responsibility.
>> A video of the complete it&t business Future Talk is available here (in German).
>> More information on the current research project “Learning studio for hybrid teams” is available here.