“Emotional chatbots” create trust
Ilona Pezenka, Gerald Janous and David Dobrowsky from the Department of Communication, together with Lili Aunimo from the Haaga-Helia University of Applied Sciences in Helsinki, studied the emotionality of chatbots. Their results show that chatbots with emotional elements are perceived as more trustworthy and can improve interactive human-machine communication. […]Read more on “Emotional chatbots” create trust
Discussion about the future of tourism in Vienna
WienTourismus invited endowed professor Cornelia Dlabaja and lecturer Daniela Wagner to review their Visitor Economy Strategy in the Wiener Börsensäle. Together with experts and decision-makers from the industry, they discussed possible topics that will concern both the Viennese tourism industry and the city's residents in the future. […]Read more on Discussion about the future of tourism in Vienna
Transformative ideas for the building sector
What does it take to drive transformative change in the building sector? Foundation Professor Anna-Vera Deinhammer formed the Austrian delegation at the Buildings and Climate Global Forum in Paris together with ÖGNI Executive Committee member and Co-Chair of the WorldGBC European Regional Network Richard Teichmann. […]Read more on Transformative ideas for the building sector
Young media users’ trust in public service news programs
In ORF's latest Public Value Report, Gisela Reiter of the Department of Communication (DoC) - side by side with political expert Peter Filzmaier - sheds light on the question "Why can I trust ORF news?" and focusses on the role of ORF as a reliable source of information for young people. […]Read more on Young media users’ trust in public service news programs
Study presentation on media use and trust among young people in Austria and Finland
The results show the importance of traditional journalistic values and a high level of media literacy in relation to tabloid reporting and social media. Nevertheless, the challenge for public service media is to build long-term trust among young users in their own media offerings. […]Read more on Study presentation on media use and trust among young people in Austria and Finland
How customers perceive accents of service staff on holiday
David Bourdin, Senior Researcher in the Department of Communication at FHWien der WKW, presented his latest findings on stereotypical perceptions of service personnel with accents at the "La Londe International Research Conference in Service Management". […]Read more on How customers perceive accents of service staff on holiday
Working together for a sustainable future
On two evenings in May, experts and students from FHWien der WKW discussed the importance and effectiveness of multi-stakeholder initiatives (MSI) for a sustainable future as part of a lecture and panel discussion at the Responsible Management Lectures (RML) of the 2024 summer semester. […]Read more on Working together for a sustainable future
Intensive exchange for better collaboration between “man and machine”
At the it&t business Future Talk in May, Tilia Stingl de Vasconcelos Guedes, Academic Expert and Project Leader in the Digital Economy Study Programs, spoke with high-profile industry representatives about business software in transition. […]Read more on Intensive exchange for better collaboration between “man and machine”
Learning Journey ‘Walking through Vienna`s City Centre” started
The first part of the research project by foundation professor Cornelia Dlabaja began in March 2024. The aim of the first part of the research project is to collate the perspectives and findings of decision-makers and residents for future planning processes in order to better understand the requirements for four selected squares in Vienna's city centre. […]Read more on Learning Journey ‘Walking through Vienna`s City Centre” started
Endowed professor Cornelia Dlabaja at Davide Giri Talks in NYC
Endowed professor Cornelia Dlabaja accepted two invitations to New York City in spring 2024: she reported on her research findings at both the Davide Giri Talk and the Urban Affairs Association Conference. […]Read more on Endowed professor Cornelia Dlabaja at Davide Giri Talks in NYC