Mag. Dr. Stefan Teufl
HR in Tourism
The compact training course
Professional HR management for tourism businesses
The tourism industry is in upheaval and companies are confronted with structural changes as well as an enormous shortage of skilled workers. In order to counteract these developments and to retain existing personnel resources, a professionalization offensive in the area of HR Management is required. This is exactly where the continuing education program HR in Tourism comes in.
Highlights
- Transfer of condensed HR know-how in max. 10 months
- High practical orientation in combination with university background
- Coaching by experienced experts
- Fireside chats with practitioners and visits to best practice companies
- Increasing the attractiveness of tourism as an employer and improving the employee experience of employees in tourism businesses
Organization
Type of degree program
Part-time (PT)
3 onsite modules of 3 days each, 1 online module (3 x 1 day)
Language of instruction
German
Start of program
September 2025
Dates & Place
- Modul 1: September 2025 in Salzburg
- Modul 2: November 2025 Online
- Modul 3: January 2026 in Innsbruck
- Modul 4: March 2026 in Vienna
Application
Admission requirements
none
Fees
€ 5,480 for the whole program (excl. travel/accommodation/catering)
Grants
Here you find an overview of the funding opportunities.
Registration
via email to weiterbildung@fh-wien.ac.at
Focus & Qualifications
Become an HR all-rounder for tourism in 10 months
In 4 modules (each lasting 3 days in Innsbruck, Salzburg, Vienna and online), the program covers practice-oriented specialist knowledge from HR management and tourism. The lecturers are practitioners from both industries on the one hand and experts from FHWien der WKW on the other hand and support the participants in their further development to become specialists in HR management with a focus on tourism.
The program is aimed at employees and managers who want to implement modern HR approaches in their organization, but also for young professionals who want to start their career in the tourism industry.
Participants complete the course as a Certified Expert for HR Management in Tourism after attending the 4 modules and writing a final thesis.
Curriculum
The compact course supports companies in tourism in professionalizing their human resources management and prepares career changers for their new job:
Module 1 "Kick-off: Starting together" (18.-20.9.2024)
Main topics: Personality development and trends in HR
- Day 1: Program introduction, team and personality development
- Day 2: Basics of HR management
- Day 3: Organizational development, new work, process management
Between module 1 and 2: “1:1 coachings” with Heads of Program
Module 2 "Developing organizations and employees” (19.11./26.11./3.12.2024, ONLINE)
Main topics: Generational diversity & the power of communication
- Day 1: Basics of learning and development
- Day 2: Generation management & change management
- Day 3: Basics of communication, body language, rhetoric & appearance
Between modules 2 and 3: Peer coaching sessions
Module 3 "Holding conversations” (14.-16.1.2025)
Main topics: Employment law, interviewing & coaching techniques
- Day 1: Interviewing basics: conducting interviews, employee and feedback interviews
- Day 2: Advanced conversation techniques: coaching techniques, solution-focused questions
- Day 3: Fundamentals of labor law
Between module 3 and 4: Preparation of the final thesis
Module 4 "Designing the employee journey" (18.-20.3.2025)
Main topics: Attractiveness of the company/processes to contemporary employer branding
- Day 1: “A map of positive experiences” – proactively designing the employee journey in tourism
- Day 2: Talents wanted, employer branding – what is really important to us: values and corporate culture
- Day 3: Presentation of final papers, lessons learned and challenges for the future
The program will be complemented by fireside chats with practitioners and tours to best practice companies from the tourism & hospitality industry
Quotes of experts & graduates
The HR in Tourism program not only expanded my professional knowledge, but also advanced my personal development. Thanks to the outstanding guest speakers, the course content was practical and varied, which enabled me to gather a variety of new ideas. I am now looking forward to incorporating and implementing this valuable input in our company.
The group dynamic was particularly valuable for me. The different personalities and different perspectives from the various companies showed me new angles. We were able to build up a good network, which will certainly remain with us in the future!
The course was an instructive and exciting journey with all the warm and unique course participants. We had very competent lecturers who taught a lot of practical material. Martina and Stefan made the course something special with their high level of commitment. Warmest recommendation for anyone who wants to immerse themselves in the world of human resource management.
Tourism is an exciting professional environment due to its diversity. This is demonstrated by the constantly evolving tasks and resulting positions. With the compact course HR in tourism, we can ideally cover another requirement of the industry.
With this tailormade and future-oriented HR training for employees in tourism, we now have an opportunity to train people professionally for the first time in the German-speaking world.
With experts from our two fields of study, Human Resources & Organization and Tourism and Hospitality Management at FHWien der WKW, we offer a professionally sound and practice-oriented program for both industries.
Professional HR management has now also been recognized by many companies in tourism as an essential instrument of future-oriented corporate management. The compact course HR in tourism manages to meet the requirements of the market in a practice-oriented way.
In order to be successful in tourism companies in the future, it is important to see employees as a success factor.
An adequate and efficient company organization and support ensure that people also receive the appropriate resources that are necessary for a future-oriented approach.
I can thank you from the bottom of my heart, as it was and is a great development and personal strengthening for me. Thank you very much and all the best for your next course! You are great and once again a big thank you to all the lecturers.
Job & Career
Areas of Operations / Target Groups
- Interested and committed employees at all levels of the tourism industry who want to acquire professional HR know-how
- Career changers from all industries with an interest in tourism and HR
- Bachelor and Master graduates from HR programs who want to start their career in the tourism industry
Career Opportunities
Possible fields of activity after completion of the course are:
- Operational HR Management
- HR Business Partner
- Recruiting & Employer Branding
- Wellbeing & Feel-Good Management
- Learning & Development
- Talent Management
Grants
General
- Tax reimbursement: You can write off the tuition fees against your taxes, as long as the continuing education program is relevant or related to your current occupational field. The tax advantage depends on your total income. You could be reimbursed for up to 43.6 % of the tuition fees!
More information can be found here:
Bundesministerium für Finanzen (Federal Ministry of Finance)
Johannesgasse 5, 1010 Vienna
Tel.: 01/514 33-0
www.bmf.gv.at
E-mail contact form - Tax deductibility for companies:
Entrepreneurs can deduct continuing education costs as business expenses.
More information can be found here:
Bundesministerium für Finanzen (Federal Ministry of Finance)
Johannesgasse 5, 1010 Vienna
Tel.: 01/514 33-0
www.bmf.gv.at
E-mail contact form
Grants in Austria
- Database Continuing Education Grants (German)
- Database Scholarships (English)
- Arbeiterkammer (Chamber of Labor) (German)
- Wirtschaftskammer (Chamber of Commerce) (German)
- AMS (Austrian Public Employment Service) (German)
- A reduction in costs is possible if the costs are covered by the employer. (for more information, please visit www.bmf.gv.at)
Grants at the federal state level
- Burgenland (German)
- Carinthia (German)
- Lower Austria – Educational grants (German)
- Lower Austria – Scholarships (German)
- Salzburg (German)
- Styria (German)
- Tyrol (German)
- Upper Austria (German)
- Vorarlberg (German)
- waff – Vienna Employment Promotion Fund (English)
- Wirtschaftsagentur Wien (Vienna Business Agency) (English)
All information is without guarantee. Please be aware that we cannot make any guarantees about subsidies!
News & Events
Team
Martina Plonner
leaderswork consulting gmbh
The program is carried out with the cooperation partner leaderswork consulting gmbh.
