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Research at FHWien der WKW

Publications & Presentations

Found 112 publications

Navigating Tomorrow: An Exploration of AI in Transforming Travel Information Research.

Year of publication: 2024
Medium: 11th Advances in Hospitality and Tourism Marketing and Management Conference
Authors: Fedeli, G., Barbe, D., Neuburger, L.
Category: Presentation at scientific conference
Study program: Marketing & Sales Management

The Influence of Employee Accent on Customer Participation in Services

Year of publication: 2024
Medium: Journal of Service Research
Authors: Bourdin, D., Sichtmann, C., & Davvetas, V.
Category: Article in scientific journal (peer reviewed)
Study program: Marketing & Sales Management

The Interplay of Organic Label, Natural Imagery, and Domestic Country-of-Origin Claim in Shaping Consumer Responses: Independent, Interactive, and Conditional Effects

Year of publication: 2024
Medium: Annual Meeting of the Association of Marketing Theory & Practice (AMTP)
Authors: Bourdin, D., & Frankhofer, P.
Category: Presentation at scientific conference
Study program: Marketing & Sales Management

Tracing emotional responses to nature-based tourism commercials and tagging individual sequences

Year of publication: 2024
Medium: Tourism Recreation Research
Authors: Weismayer, C.; Pezenka, I.
Category: Article in scientific journal (peer reviewed)
Study program: Marketing & Sales Management

What Is to Be Expected? Optimizing the Operationalization of Consumer-Brand Relational Norms

Year of publication: 2024
Medium: Psychology & Marketing
Authors: Makri, K., Bourdin, D., & Herz, M.
Category: Article in scientific journal (peer reviewed)
Study program: Marketing & Sales Management

XR in Europe: Corporate Client Stories from Austria

Year of publication: 2024
Medium: Augmented World Expo
Authors: Neuburger, L.
Category: Podium at practice oriented event
Study program: Marketing & Sales Management

Zeitschrift für Tourismuswissenschaft (ZfTW), de Gruyter

Year of publication: 2024
Medium: Vol. 16, 1-3
Authors: Neuburger, L.
Category: Editorship
Study program: Marketing & Sales Management

Besucherströme zerstören Bergidyll

Year of publication: 2023
Medium: Die Presse, by Michael Loibner
Authors: Pezenka, I.
Category: Article in mass media
Study program: Marketing & Sales Management

Emotional Expressions evoked by different Chatbot Interaction Styles

Year of publication: 2023
Medium: Frontiers in Service
Authors: Pezenka, I., Weismayer, C., Janous, G., Aunimo, L.
Category: Presentation at scientific conference
Study program: Marketing & Sales Management

Examining the relationship between customer orientation, perceived empathy, and customer satisfaction using dyadic data

Year of publication: 2023
Medium: 52nd European Marketing Academy Conference
Authors: Pezenka, I.
Category: Poster at scientific conference
Study program: Marketing & Sales Management

Eyetracker: Psychophysiologische Messung

Year of publication: 2023
Medium: Happy Thinking People
Authors: Pezenka, I., & Bourdin, D.
Category: Presentation at practice oriented event
Study program: Marketing & Sales Management

Nachhaltigkeit – Megatrend oder schon Daily Business?

Year of publication: 2023
Medium: Marketing Club Österreich (MCÖ) Clubabend
Authors: Schmidt, T.
Category: Podium at practice oriented event
Study program: Marketing & Sales Management

Norms Governing Consumer-Brand Relationships: Development and Measurement Validation

Year of publication: 2023
Medium: Academy of Marketing Science (AMS) Annual Conference
Authors: Bourdin, D., Makri, K., & Halkias, G.
Category: Presentation at scientific conference
Study program: Marketing & Sales Management

Perception and Processing of ‘Green’ Cues in Fashion Online Stores: An Eye Tracking Experiment

Year of publication: 2023
Medium: European Marketing Academy (EMAC) Regional Conference
Authors: Bourdin, D., Greslehner, L., & Pezenka, I.
Category: Presentation at scientific conference
Study program: Marketing & Sales Management

Social Media-Based Tourist Flow Weighting

Year of publication: 2023
Medium: ENTER23 e-Tourism conference
Authors: Weismayer, C., Pezenka, I., Ladurner, K.
Category: Presentation at scientific conference
Study program: Marketing & Sales Management

Social Media-Based Tourist Flow Weighting

Year of publication: 2023
Medium: In B. Ferrer-Rosell, D. Massimo & K. Berezina (eds), Information and Communication Technologies in Tourism 2023
Authors: Weismayer, C., Pezenka, I., Ladurner, K.
Category: Contribution in anthology/conference proceedings (full paper)
Study program: Marketing & Sales Management

The Interplay of Organic Labels, Domestic Country-of-Origin Cues, and Natural Imagery in Shaping Consumers’ Attitudinal and Behavioral Responses to Dairy Products

Year of publication: 2023
Medium: 8. French-Austrian-German Workshop on Consumer Behavior
Authors: Frankhofer, P., & Bourdin, D.
Category: Presentation at scientific conference
Study program: Marketing & Sales Management

What Can I Expect From This Brand? Development and Validation of a Consumer-Brand Relationship Norms Scale

Year of publication: 2023
Medium: Global Marketing Conference
Authors: Bourdin, D., Makri, K., & Halkias, G.
Category: Presentation at scientific conference
Study program: Marketing & Sales Management

Analyzing Cultural Differences of Destination Commercials Using Facial Expression Analysis

Year of publication: 2022
Medium: Tourism, Hospitality & Events International Conference (THE INC)
Authors: Weismayer, C., Pezenka, I., Bourdin, D., & Gómez-Díaz, L.
Category: Presentation at scientific conference
Study program: Marketing & Sales Management

Are Consumers More Hesitant to Co-Produce Services With Foreign-Accented vs. Local Employees?

Year of publication: 2022
Medium: Consortium for International Marketing Research (CIMaR) Annual Conference
Authors: Bourdin, D., Sichtmann, C., & Davvetas, V.
Category: Presentation at scientific conference
Study program: Marketing & Sales Management